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Cancellation Policy
Termination Process
1. If you hold a Monthly Committed Autopay Package, you may not terminate this Agreement until the full minimum term has expired, after such time you may terminate this Agreement by completing a Termination Form at your club or studio on or before:
(i) the 5th day of the month if your autopay date is on the 15th day of each month
(II) the 20th day of the month if your autopay date is on the 30th or last day of each month
Your contract will then expire one (1) month after the following 15th or 30th bill cycle. If we have not received your termination request in writing, your contract will automatically continue after the minimum term period by billing you on autopay each month.
2. If you hold a Prepaid Package, you may not terminate this Agreement within the Prepaid Period.
3. If you hold a Yoga Class Package, you cannot cancel this Agreement in respect of such package.
4. For the avoidance of doubt, if your request to terminate is given after the dates under Clause 1 above, then you will be charged one (1) month’s Monthly Fee, which is non-refundable, and your rights and privileges under this Agreement shall expire two (2) months after the last autopay deduction.
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Contacts
Corporate Joins:
Dane Cantwell
+852 3691 3874
For individual joins please refer to your chosen location:
ifc mall
+852 8129 8000
SoHo
+852 2970 3366
Admiralty
+852 8129 2228
Langham Place
+852 8129 2828
Cardholder Benefits
All Pure Fitness Cardholders* are entitled to the following benefits at Pure Centres:
10% discount off all Pure Retail
10% discount at Pure Dining
Occasional special offers and promotions at all Pure Fitness locations
* Cardholders include all active Pure contract holders. Cardholder benefits do not extend to drop in visitors and expired contract holders. Cardholder benefits apply locally only.
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