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Cancellation Policy
Termination Process
1. If you hold a Monthly Committed Autopay Package, you may not terminate this Agreement until the full minimum term has expired, after such time you may terminate this Agreement by completing a Termination Form at your club or studio on or before:
(i) the 5th day of the month if your autopay date is on the 15th day of each month
(II) the 20th day of the month if your autopay date is on the 30th or last day of each month
Your contract will then expire one (1) month after the following 15th or 30th bill cycle. If we have not received your termination request in writing, your contract will automatically continue after the minimum term period by billing you on autopay each month.
2. If you hold a Prepaid Package, you may not terminate this Agreement within the Prepaid Period.
3. If you hold a Yoga Class Package, you cannot cancel this Agreement in respect of such package.
4. For the avoidance of doubt, if your request to terminate is given after the dates under Clause 1 above, then you will be charged one (1) month’s Monthly Fee, which is non-refundable, and your rights and privileges under this Agreement shall expire two (2) months after the last autopay deduction.
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Contact
Corporate Joins:
Dane Cantwell
dane.cantwell@pure-international.com
Cardholder Benefits
All Pure Fitness Cardholders* are entitled to the following benefits at Pure Centres:
10% discount off all Pure Retail
Occasional special offers and promotions at all Pure centres
* Cardholders include all active Pure contract holders. Cardholder benefits do not extend to drop in visitors and expired contract holders. Cardholder benefits apply locally only.
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