All PURE Cardholders* are welcome to visit other PURE locations outside of their home location or region with the following drop-in day rates (subject to availability) upon presenting their PURE digital card at check-in:
Hong Kong locations HK$175 per visit
Shanghai locations ¥175 per visit
Singapore locations S$26.75 w/GST per visit
For enquiries, please feel free to contact our team at any PURE location. *Cardholders refer only to active PURE contract holders; benefits do not extend to drop-in visitors and expired contract holders.
Simply download our PURE 360 Lifestyle app to book / cancel classes here: iOS | Android | Huawei Advance booking is available for all group classes and can be made up to 2 days before the class date will be closed 4 hours before the start of class.
You will be given an account with your indicated email address upon the activation of your PURE contract. Please login with your email and set a new password in your first login. This account should be used for both the PURE 360 Lifestyle app and website bookings.
Via PURE 360 Lifestyle app: Click the "Book" button and double-click to "Book" or "Cancel" classes Via website: Login to your account to book or cancel classes for Yoga or Fitness Via telephone: Simply call the location of your class to book or cancel. For contact information, please click here
You can always queue in person if the class shows "Try Standby" status. Below are the class status indicators that you will see in the app: "Book" - Booking is available. "Full" - No booking and no spaces available even for Standby. "Waitlist" - You are on the waitlist. Our system will inform you if you have been moved off the waitlist and you can book via the app. "Try Standby" - Advance booking is not available, but there are spaces that you can queue for in person at the PURE location.
Cancellation Policy If you cannot attend the pre-booked classes, please cancel the class 4 hours in advance and we will release your spot to other Cardholders on waitlist. A total 3 or more "Late-cancel"or "No-show" over 30 consecutive days will result in:
Booking privileges being revoked for 2 weeks for the first occurence; thereafter, advance booking will not be allowed for one month
You will be restricted to in-person queuing on Standby 30 minutes before class
Cardholders who sign in for a class but are absent will have their booking privilege suspended for two weeks. This penalty will be waived if our reception is notified at least 30 minutes before the class. However, this will still count as one late cancellation / no-show under normal suspension policy. Standby spots will be distributed when the class starts except for FUZE classes that will continue being released 5 minutes before.
Via website at here: choose the region, click the "Sign in" button, then "Need password?" in the pop-up message Via PURE 360 Lifestyle app: Click "Forgot password" on the main screen without logging in to your account